Money Back Guarantee
Real. Verified. Your peace of mind is our promise, or your money back - Guaranteed.
At Ivory Circle, your trust and safety are our top priority. As part of our Discreet Payment Services, every client who books through our platform is carefully verified to ensure a smooth, transparent, and genuine experience.
We stand by the authenticity of every service provider listed on our platform. We guarantee that the person you meet will be the same individual represented in the advertisement. If, for any reason, the person you meet is not the one shown in the verified photos or description, you are entitled to a full refund — no questions asked.
Our team works around the clock to maintain the highest level of quality and integrity in every interaction. All bookings made through our secure payment system are monitored and verified, giving you complete peace of mind.
If you believe you are eligible for a refund under our guarantee, please contact us at refund@ivorycircle.com.au.
Once your claim is verified, we will issue a full refund within three (3) working days — guaranteed.
Terms & Conditions / Legal Disclaimer
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Eligibility: The money-back guarantee applies only to bookings made and paid through Ivory Circle’s official payment system.
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Verification: Refunds are granted only after verification that the person met was not the same as the individual advertised. Supporting evidence such as communication logs or confirmation from the service provider may be requested.
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Exclusions: The guarantee does not cover dissatisfaction with service quality, personal preference, or disputes arising from privately arranged meetings made outside Ivory Circle’s verified booking system.
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False Claims: Submitting false or misleading refund claims may result in suspension from the platform and, where appropriate, legal action.
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Refund Process: Approved refunds will be returned to the original payment method within three (3) working days. Processing times may vary depending on your financial institution.
By using Ivory Circle’s Discreet Payment Services, you agree to these terms and understand that this policy exists to protect both clients and verified service providers.
